FREQUENTLY ASKED QUESTIONS

Q: How long will it take to apply eyelash extensions and how is it done?

A: The application process for lash extensions normally takes about 90-120 minutes for a full set of lashes and 45-90 minutes for a refill.  You will lay comfortably on a massage table with your eyes closed while relaxing music is played in the background.  During the application, your lower lashes will be covered and the extensions will be applied only to your upper lashes one at a time.

Q: How do I choose the look I want?

A: Your technicain will consult with you to understand what type of style you are interested in and what look will work best with your natuarl lashes.  The overall look of the lahses can range from very natuiral tyo very volumious!

Q: How long will a set of Eyelash Extensions last?

A: When applied by a professional, eyelash extensions will last the length of the natural growth cycle of your own eyelashes.  Depending on your activity and day-to-day routine, refills should only be required every 2 to 4 weeks.

Q: Are Eyelash Extensions safe?

A: We only use professional grade adhesive which never comes in contact with your skin.  Synthetic eyelashes adhere about 1mm away from your skin.

Q: Can I apply mascara to Eyelash Extensions?

A: Eyelash Extensions are designed to give your natural lashes an improved look of fullness so mascara is not needed.  However, we do recommend a water-based mascara for those who feel the need especially nearing time for the next refill.

Q: Can I swim, shower, exercise, or visit a spa while wearing eyelash extensions?

A: We do ask you to minimize the change of wettig the extensions for the first 48 hours of wear. After that 48 hour period, the adhesive used to apply your eyelash extensions is secure enough t o allow you to get right back to your routine.  However, keeping away from extensive contact with steam such as in saunas of certain facials is recommended since it can being loosen the bond.

Q: How soon can I wash my face after the extensions are applied?

A: The suggested time frame is 48 hours.  For a guest with sensitivities, it is suggested to wash within the first 12 hours of application.  Of course, it is always suggested to use Foaming Face Wash.

Q: How do I dry my eyelash extensions?

A: After cleansing your eyelashes, brush your extensions with a clean mascara wand and use a lint-free cloth to gently apply pressure to the top of you extensions while keeping your eyes closed. 

Q: How do I take care of my new eyelash extensions?

A: Avoid getting lashes wet for the first 24 - 48 hours.  Avoid hot steam or sauna.  Use a mild antibacterial foaming cleanser to cleanse the lashes.  Do not perm eyelashes or manually curl.  Brush with a clean mascara wand daily.

Q: Do I have to do anything to prepare for the service?

A: To remove any eye makeup, use eye makeup cleansing and protein removal pads.  Oil-free makeup remover to cleanse your lashes prior to the appointment as well to remove any leftover mascara.  Right before the appointment you may be asked to cleanse your lashes with a mild cleanser to remove any leftover oils.

Q: What happens if I choose to have my eyelash extensions removed?

A: We do offer a service to have the extensions removed involving a short twenty minute appointment in which we apply a gel remove.  The gel remover is applied on top of the extensions without touching the skin and allowed to sit for 10 minutes once the adhesive is dissolved the extensions are gently wiped away with lint free applicators exposing the natural lashes.